What Does a Car Accessories Job Entail?September 21, 2023
Car accessories are non-essential parts used to improve a vehicle or add functionality, falling under Category:Automotive technologies.
For success at dealership accessory sales jobs, it’s vital that the right combination of customer service skills and product knowledge are present. Furthermore, processes must be in place to prioritize accessory sales at your dealership.
Installing Vehicle Accessories
Installing car body accessories is a complex task that requires skill and knowledge, taking anywhere from hours to days depending on their type and size. Therefore, to ensure proper installation of the accessories on your vehicle, professional installers should always be hired for this process.
Search online to locate a reliable installer of car accessories. Read reviews, compare prices and customer service before making your final choice. Also be sure to ask about warranties policies from potential installers.
Provide installation of accessories such as heaters, radios, antennas, safety seat belts and seats; perform general maintenance of automobiles. Requires at minimum a high school diploma as well as training in auto mechanics; some employers offer benefits including health, dental and vision insurance coverage as part of the compensation. May require travel to locations outside the immediate area.
Repairing Vehicle Accessories
On occasion, car accessories may require repair or maintenance. If you recently installed a new battery in your vehicle, for instance, it will eventually need replacing. Some accessories like tire balancing may be performed in-house while others must be sent off to an independent specialist or dealer for servicing.
Some accessories go beyond aesthetics to provide assistance in safety or emergency situations. Jumper cables (sometimes known as booster cables or jump leads) are two insulated wires with clips on either end which connect to another source of energy such as another car or battery in order to restart dead cars in emergency situations. They’re an essential piece of equipment should your vehicle break down! An Automotive Accessories Manager plans and forecasts monthly accessory goals for their dealership while working closely with New, Used, Parts departments, as well as all OEM/aftermarket accessory displays in order to maximize gross profit opportunities and manage displays of OEM/aftermarket accessories displayed within dealership.
Maintaining Vehicle Accessories
Car accessories workers must regularly perform preventive maintenance on shop equipment by performing activities like cleaning and washing. They also follow operating instructions and troubleshoot breakdowns. In order to stay abreast of their jobs knowledge, these workers participate in professional development opportunities or read technical publications; costs can be minimized by minimizing replacement parts expenses; while complying with state vehicle requirements by performing engine, safety, and combustion control testing.
This role plans and forecasts monthly accessory sales objectives while working closely with new, used, and parts departments to maximize gross profit opportunities. They merchandise all OEM and aftermarket accessories; maintain photo galleries of accessorized vehicles; attend all dealer meetings as an expert product representative; provide customer service; support other employees as needed.
Car accessories employees provide exceptional customer service whether working with customers inside a showroom or outside on a sales drive. They assist with accessory selection, installation, answering questions about performance of accessories chosen and suggesting alternatives if desired items are out of stock. Furthermore, they work in coordination with new, used and parts departments to maximize gross profit opportunities.
Managers can keep accessory department associates motivated and interested in their job by discussing performance at regular sales meetings and recognizing top performers. It would also be wise to institute an incentive program which includes tangible acknowledgements of success such as trophies or certificates as well as a leader board that updates weekly.
A good accessory manager ensures that high-quality presentations are given to every retail, lease, cash and new or used vehicle customer. To this end, they should regularly update the accessory catalog, train new sales associates on how to present accessories, pay out accessory spiffs on time and report key performance indicators to their management team.